Effective communication is a process of exchanging ideas, thoughts, knowledge and information such that the purpose or intention is fulfilled in the best possible manner. In simple words, it is nothing but the presentation of views by the sender in a way best understood by the receiver.
Communication is one of the major skills needed in the workplace. Creating and maintaining a positive work environment requires effective workplace communication. Communication in the workplace is one of the signs of a high-performance culture.
According to a report by Harvard Business Review, 69% of the managers are uncomfortable communicating with employees and 57% of employees report not being given clear directions.
An Effective Communication in a workplace is a communication between two or more persons in a business environment/organization wherein the intended message is successfully delivered, received and understood by the parties involved.
According to Liz Papdopoulos
“...Effective Communication requires more than an exchange of information. When done right, communication fosters understanding, strengthens relationships, improves teamwork, and builds trust”.
In every aspect of life (both professional and personal), effective communication is important to success and happiness. Effective communication in the workplace is central to all business goals.
Why is communication so important in the workplace?
- It avoids confusion
- It provides purpose
- It builds a positive company culture
- It creates accountability
In this effective communication in the workplace course, you will learn why we communicate, ways and how to communicate effectively, how effective communication benefits the employers and tips to improve your effective communication skills.