Effective Communication in the Workplace

Rating: | Fields: Communications | Specializations: Business

Communicating Clearly and Effectively at Work is a Trait or Skill for Winners. The Upside to Learning how to Communicate Effectively is that You Always Get Notified. Learn one of the Skills to Getting Ahead in Your Career

Effective Communication in the Workplace Click to Preview Course


  • Learn why you need to communicate and how to communicate effectively at work
  • Understand the building blocks of communication
  • Master the best communication flow for superiors, colleagues and juniors at work
  • Strategies to improve your communication skills at work

Course Description

Effective communication is a process of exchanging ideas, thoughts, knowledge and information such that the purpose or intention is fulfilled in the best possible manner. In simple words, it is nothing but the presentation of views by the sender in a way best understood by the receiver.

Communication is one of the major skills needed in the workplace. Creating and maintaining a positive work environment requires effective workplace communication. Communication in the workplace is one of the signs of a high-performance culture.

According to a report by Harvard Business Review, 69% of the managers are uncomfortable communicating with employees and 57% of employees report not being given clear directions.

An Effective Communication in a workplace is a communication between two or more persons in a business environment/organization wherein the intended message is successfully delivered, received and understood by the parties involved.

According to Liz Papdopoulos

“...Effective Communication requires more than an exchange of information. When done right, communication fosters understanding, strengthens relationships, improves teamwork, and builds trust”.

In every aspect of life (both professional and personal), effective communication is important to success and happiness. Effective communication in the workplace is central to all business goals.

Why is communication so important in the workplace?

  • It avoids confusion
  • It provides purpose
  • It builds a positive company culture
  • It creates accountability

In this effective communication in the workplace course, you will learn why we communicate, ways and how to communicate effectively, how effective communication benefits the employers and tips to improve your effective communication skills.


Course Outline

Concept of Communication 4 min, 5 sec
  • Definition of Communication 25 sec
  • Why Communicate? 3 min, 5 sec
  • Recap and Summary 34 sec
Components of Communication 2 min, 17 sec
  • Building Blocks of Communication 44 sec
  • Communication Process Flow 53 sec
  • Quick Recap and Summary 40 sec
Communication in the Workplace 6 min, 40 sec
  • The Importance of Good Communication in the Workplace 3 min
  • Advantages of Good Communication in the Workplace 2 min, 6 sec
  • Poor Communication 40 sec
  • A Quick Recap and Summary 52 sec
Improving Your Communication Skills in the Workplace 8 min, 18 sec
  • Why Do You Need to Improve Your Communication Skills? 1 min, 9 sec
  • Strategies to Improve your Workplace Communication Skills 5 min, 54 sec
  • Summary 1 min, 13 sec
Improving on your Written Communication Skills 4 min, 20 sec
  • Effective Writing 1 min, 1 sec
  • Tips to improve on your Written Communication Skills 2 min, 28 sec
  • Recap and Overall Summary 50 sec


This course has no prerequisites


Who is this course for?

This course is designed for employers, managers, employees and individuals who desire to:

  • Improve their communication skills
  • Build a productive team(s)
  • Boost their career and business

About Instructor

Ayorinde Tuga

Ayorinde Tuga is customer-centric sales and customer experience management professional with over six (6) years managerial experience and eight (8) years cognitive exposure in customer experience management, strategy and implementation, retail sales, business development and project management, who has a track record of excelling at KPIs; seeking opportunities to build profitable relationship and proffer solutions to today’s business challenges.

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Frequently Asked Questions
  • What is effective communication and why is it important?

    Effective communication is defined as verbal and non-verbal methods of transmitting, relaying and exchanging information that get a point across. Effective communication is important because it fosters understanding, strengthens relationships, improves teamwork, builds trust, improves morale and efficiency.

  • What is effective communication in the workplace?

    Effective communication in workplace is the process of exchanging information and ideas, both verbal and non-verbal, within an organization to ensure all organizational objectives are achieved.

  • Why is effective communication important in a workplace?

    Effective workplace communication is very important to organizations because it allows organizations to be productive and operate effectively.